top of page

FAQ

  • Do you have any physical stores?
    No, we sell only online.
  • How much does shipping cost?
    At Boas Jewelry we offer free shipping anywhere inside the United State.
  • Do you ship internationally?
    At the moment we do not, but feel free to email us in case our policy change.
  • Why was my order declined?
    Orders can be declined for several reasons. If yours does not go through, double-check your credit card and billing information. If your information has been entered correctly and the problem persists, please contact our customer service via email at contact@boasjewelry.com
  • Do I have a jewelry allergy?
    Some people have allergic reactions to some plating. at Boas Jewelry we use hypoallergenic jewelry material and plating, Some individuals are allergic to gold and metals , Although gold allergy is ... Also, having a family history of gold allergy can make you more likely to have it too.
  • How long it takes for my package to arrive?
    Please give between 4 to 7 bussines days for your package to arrive , feel free to contact Boas Jewelry via email for any concers contact@boasjewelry.com
  • What is Gold vermeil?
    Vermeil is a French term (pronounced ver-may, that means silver plated with gold.
  • Does Gold vermeil tarnish?
    Gold vermeil jewelry will tarnish like silver (as it is sterling silver, plated in 18ct) but with the proper care it can last for many years.
  • Why Gold Vermeil better than gold plated jewelry?
    Gold Vermeil is composed of two precious metals ( Gold and Silver) and has a thicker layer of gold ......Gold Vermeil uses pure sterling silver metal that isn't as reactive as many other materials, People with allergies to certain metals should consider vermeil. Gold plated jewelry base is a metal of lower quality such as copper or brass and plating is usualy a very low amount.
  • How to store your Boas Jewelry ?
    Your gold vermeil jewelry should be kept in a dark, cool and dry place, storing in a sealed plastic bag when not being worn.
  • How to clean my jewelry ?
    Use a soft polishing cloth to clean away any tarnish that may build up over time or to simply brighten the gold vermeil, In extreme cases use a soft-toothbrush, remove heave tarnish by rubbing the jewelry with warm water.
bottom of page